Important Information
Policies
To help make your stay at Gruhaya Boutique Villa in Kandy as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
The villa’s house rules cover the usual arrival and reservation details, with rate-specific conditions worth checking before a room is confirmed.
Gruhaya Boutique Villa Kandy applies policies covering arrival, departure, children, pets, smoking, payments, and reservation changes. Check-in begins at 2:00 PM, and checkout is until 11:00 AM. Children are welcome, while pets are not permitted. Cancellation and prepayment conditions vary according to the room and booking option selected.
- Check-In and Check-Out
Check-in is available from 2:00 PM, while checkout is until 11:00 AM. Any arrival requirements attached to the individual reservation should be reviewed before travel.
- Children and Beds
Children are welcome at Gruhaya Boutique Villa Kandy. Crib and extra-bed availability depends on the applicable room and occupancy conditions, so the selected accommodation should be checked when additional bedding is required.
- Pets and Smoking
Pets are not allowed at Gruhaya Boutique Villa Kandy. Non-smoking accommodation is available, and guests should follow the smoking restrictions applying to the property and individual rooms.
- Cancellation and Prepayment
Cancellation and prepayment conditions vary according to the accommodation type and reservation option. The terms displayed for the selected rate determine the applicable cancellation deadline and payment requirements.
- Payment Policy
Payment requirements can differ according to the reservation conditions. The payment terms presented with the selected room and rate should be reviewed when booking.
- Parking
Complimentary private parking is available at the property. This is useful for guests using a car to reach central Kandy or attractions farther outside the city.